Shopping Basket
If you know the product code of the item/s you are purchasing you can enter them in the quick order form along with the number of products required.

Otherwise, browse the products in the shop and add any items required to the shopping basket. When complete select "Delivery region" to add postage and then click "Proceed to checkout" to continue with you purchase. To browse or search for other products, please click "Return to shop".

Delivery Details
Enter the details of the address where the goods are to be delivered. Then enter the address where the billing information is to be sent. If this is the same address as the delivery address you will not need to enter it twice, just click on the link below the delivery details and the billing address will automatically be updated. You will need to confirm these details before proceeding through the rest of the order process. At this stage you can still edit the contents of your basket or change the delivery/billing addresses.

For details of deliveries available on the run up and over the Christmas period please contact Customer Services on (01202) 489489 or sales@peeks.co.uk

Payment Details
Enter the credit card details on the payment details page. You can pay by any, Visa, MasterCard, Delta, Switch, or American Express card.

Order Acknowledgement
Once you have completed all the previous steps you will be able to check all your details and click submit order. Upon submission of this page your order will be directed to Peeks. You will be sent a confirmation of receipt via email and you will be presented with an online reference number for your proposed order.

Delivery
Standard Delivery: Theme & Fundraising based orders will be delivered subject to availability within 3-5 working days of order being received. Christmas orders please allow up to 28 days.

Express Delivery please allow 2-3 working days. Express deliveries must be received before noon. This service is not available on all deliveries to Scottish Highlands and Islands. For details of non-mainland and export deliveries please contact our Customer Services Department on +44 (0) 1202 489489.

Export Orders – All customs duties, carriage and insurance for overseas orders are payable by the customer. On receipt of your proposed order a quotation will be sent - please contact our Customer Services Department on +44 (0) 1202 489489 for quotation and further details.

Small Order Handling Charge – For orders below £35 (ex VAT / Carriage) a £5 (ex VAT) handling charge will be incurred.

Returns Policy
Returns will only be accepted by prior arrangement. Return carriage charges will be paid by the Buyer and a 10% handling charge may be incurred by the Buyer unless goods are faulty. If delivered goods are faulty or incomplete please contact us within 3 days of delivery. The Buyer’s statutory rights are not affected by this Policy.