Privacy policy for Peeks

Peeks of Bournemouth Limited is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

1. The information we collect and how we use it
When you order products from our website we need to know your name, full postal address, billing address, e-mail address, telephone number, credit card number and expiry date.

When you register for our email news service we need to know your name and e-mail address.

When you order catalogues from our website we need to know your name, postal address, e-mail address and telephone number.

We gather this information to allow us to process any orders you make, process your registration for our e-mail news and to send you information requested by you. The relevant information is then used by us, our agents and sub-contractors to communicate with you on these matters and any other matter relating to your account with us (if you have one).

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve our products and the ordering and delivery service we provide. We or our agents and sub-contractors may contact you by post, e-mail or telephone to ask you for your feedback and comments on our products, service and performance.

At your request we may also wish to provide you with information by e-mail about special features of our website or any other service or products we think may be of interest to you. We shall only do so at your request. If you would like to receive this information, please send an e-mail to info@peeks.co.uk or fill in our email newsletter registration.

2. How we protect your information
The internet is not a secure medium. However we have put in place various security procedures as set out in this policy.

(Provide details of security measures in relation to the personal data processed. For example describe firewalls, browser certification technology, limited access, use of passwords etc as appropriate)

We also keep your information confidential. The internal procedures of Peeks of Bournemouth Limited cover the storage, access and disclosure of your information.

3. Sale of business
If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

4. Updating your details
If any of the information that you have provided to Peeks of Bournemouth Limited changes, for example if you change your name, e-mail address or other address or if you wish to cancel your registration to receive our e-mail news, please let us know the correct details by sending an e-mail to info@peeks.co.uk or by sending a letter to Peeks of Bournemouth Limited, Reid Street, Christchurch, Dorset BH23 2BT.

5. Your consent
By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.

Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.

6. How to contact Peeks of Bournemouth Limited
We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send us an e-mail to info@peeks.co.uk or fill in our online feedback form.